Sales Conditions

The conditions of sale below rule the contractual relationship between JTRM.com and its customers.

Any purchase implies their acceptance.

1) Company Name
JTRM.com (Japan Tools & Rare Market) is a sole proprietorship, entered in the company register. 

N° IDE: CHE-254.656.964
N° DUNS: 480006256


2) Mailing Address
JTRM.com, Johann Jaccard, Avenue Floréal 8, 1006 Lausanne, Switzerland.

3) Prices
Prices are subject to variations (decrease or increase), according to the transaction market or changes in transportation costs.
The charges always correspond to the amount posted when ordered. Our prices are net.
Shipping outside Switzerland (Swiss VAT substracted), customs clearance fees are paied by the customer.

4) Payment
PayPal (secure connection).
Transfer to our bank account (details given at the time of purchase).
Payment slip payable within 10 days, only available when shipping in Switzerland.

5) Cancellation
Orders can be cancelled by e-mail within 12 hours from confirmation.

6) Returns & Refunds
Items can be sent back (postage charged to the customer) within 48 hours, only if the original packaging and its contents were not damaged. Shipping costs are not reimbursed.

7) Guarantee
The items are guaranteed for 2 years within the date of purchase.
The warranty does not apply to wear and tear or mishandling.

8) Disclaimer
JTRM.com can in no way be held responsible for material damages or injuries that could result from the misuse or malfunction of the items.